How do dating apps use my data? A video explainer
Ever used a dating app? That data doesn’t stay private for long. PIRG advocate R.J. Cross explains what happens next with help from Finn Myrstad of the Norwegian Consumer Council.
Consumer alerts
The Latest on Consumer alerts
Gasoline prices are setting records. But what about gasoline bills?
The Auto Lemon Index
Buying a car should be less confusing. The FTC can help.
Crypto has gone mainstream. But where are the watchdogs?
What’s wrong with buy now, pay later? The risks of the newest tool to pull you into debt
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New Fed data reveal auto debt at historic highs
Protecting Your Digital Privacy: Tips for How to Safeguard Your Information
CFPB trend data downloader
Auto Loan Complaints Rise
The Latest
A Rude Introduction to the American Way of Credit
In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in the Equifax security breach. This has been the icing on a very frustrating cake as I have wrestled with credit for months since moving back to the U.S.
A Two-Way Flow of Information at the CFPB
The Consumer Financial Protection Bureau and its Consumer Complaint Database provide a good example of how a two-way flow of information can help make government more effective – and how it can benefit from modern online tools for sharing data.
My Grandmother, Financial Fraud, and the CFPB
In the 1990s, my grandmother lost $60,000 to a financial scammer who took advantage of her age and vulnerability. A lucky, and perhaps illegal, phone call from her bank flagged the problem to the family. Today, thanks to the Consumer Financial Protection Bureau, I think it’s likely the problem would have been noticed and stopped sooner.
How Has the CFPB Helped Consumers Dealing with Debt Collectors?
The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out to the CFPB for help resolving problems with debt collectors and other problems in the financial marketplace.
Do Consumers Need the CFPB?
The Consumer Financial Protection Bureau helps protect consumers in the financial marketplace, which includes banks, debt collectors, mortgage and vehicle lenders, credit card companies, credit bureaus, payday lenders, student loan servicers, and other financial actors. The CFPB protects all consumers by implementing fair, clear and transparent rules to protect consumers in the financial marketplace.