How do dating apps use my data? A video explainer
Ever used a dating app? That data doesn’t stay private for long. PIRG advocate R.J. Cross explains what happens next with help from Finn Myrstad of the Norwegian Consumer Council.
Consumer alerts
The Latest on Consumer alerts
Gasoline prices are setting records. But what about gasoline bills?
The Auto Lemon Index
Buying a car should be less confusing. The FTC can help.
Crypto has gone mainstream. But where are the watchdogs?
What’s wrong with buy now, pay later? The risks of the newest tool to pull you into debt
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New Fed data reveal auto debt at historic highs
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CFPB trend data downloader
Auto Loan Complaints Rise
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How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database
The information in the CFPB's Consumer Complaint Database is a treasure trove of information about consumer experiences in the financial marketplace. But the database can present challenges for new users. Here's some information and tips for getting the most out of the database, and a new tool for downloading data.
CFPB data shows consumers are “struggling to pay” during the pandemic
While it’s no secret that many consumers are facing financial distress during COVID-19, data from the Consumer Financial Protection Bureau can shed some light on just which financial issues consumers have been most affected by, and what kinds of help they need to get through the coming months.
Paying off a car loan was hard enough. Then the pandemic hit.
What can the CFPB Consumer Complaint Database tell us about the tricks and scams faced by consumers buying or leasing a vehicle? And what can we do about?
New data: Consumers are already struggling with COVID-related mortgage servicing problems.
Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be on its way to repeating.
Mortgage servicers failed homeowners during the last recession. Let’s not let that happen again.
During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners now turn to their servicers for relief in a new crisis, should they expect the same mess all over again?